Yes. Mogu VPN provides a long-term Free VPN allowance that you can claim through daily check-ins. The free tier is for light use; VIP dedicated routing is better for heavy AI, streaming, and work traffic.
No. Mogu VPN includes one-click apps. Advanced users can still follow guides for v2rayN, Shadowrocket, or v2rayNG when they want more manual control.
Device limits depend on the plan. The basic plan supports 3 devices, while higher tiers can support up to 10 devices online at the same time.
Yes. Mogu VPN uses VLESS Reality, Hysteria 2, and IEPL-style dedicated routing to improve stability in networks where ordinary tools are easily blocked.
Refresh the subscription or node list first, check your system time, then switch to a lower-load route. If the issue continues, contact support with your device and network details.
Yes. Return routes can help overseas users access NetEase Cloud Music, Bilibili, iQIYI, and similar region-limited services.
If downloads are slow, contact support for a mirror link or join the official Telegram channel for the latest client packages.
Yes, if your router supports OpenWrt, Merlin, or Padavan firmware. You can configure compatible plugins so household devices share the protected route.
Use Forgot Password on the login screen. A reset link will be sent to the email address registered with your account.
Yes. Campus networks, libraries, hotels, airports, and 5G connections can all benefit from encrypted routing and IP masking.
Privacy, Security and Anti-Blocking
Your ISP should not see the content of your browsing. It will generally only see encrypted traffic going through a VPN connection.
No. We follow a no-log approach and do not record, sell, or analyze your browsing history, downloaded content, or real IP address for advertising use.
Mogu VPN uses obfuscation and route switching to reduce protocol fingerprints. Network conditions can change, so the app may recommend alternate routes during difficult periods.
Mogu VPN uses modern encrypted transport such as TLS 1.3 to reduce sniffing, tampering, and session hijacking risks on public networks.
Websites normally see the exit IP of the selected node, not your real home or mobile network address.
The client includes Kill Switch behavior to reduce unencrypted traffic exposure when an unexpected disconnect occurs.
DNS requests are handled through the encrypted route where supported, reducing ISP-level DNS hijacking, pollution, and query exposure.
No. Mogu VPN is built as a technical VPN Service, not an advertising or data-mining product.
That means the selected exit node is active. You can switch regions such as Hong Kong, Japan, Singapore, or the United States depending on your use case.
Streaming, AI, Gaming and Daily Use
Yes. Mogu VPN provides native IP and dedicated routes for major streaming services, including Netflix, Disney+, YouTube, HBO, and aiyifan.
Some routes are suitable for gaming acceleration. Compared with tools like UU加速器 or 雷神加速器, Mogu VPN focuses on VPN access plus general network acceleration.
Some high-speed nodes allow P2P traffic. Please follow local laws and platform rules, and choose nodes that are marked for download traffic.
Any network can fluctuate, but Mogu VPN uses dedicated bandwidth reserves and smart balancing to reduce buffering during busy evening hours.
Split tunneling lets local apps use your normal connection while global services such as Google, ChatGPT, and YouTube use the VPN route.
Some server-side filtering rules can reduce pop-ups and malicious redirects, though they should be used together with browser and system security tools.
Support is available around the clock through tickets and official channels. Include your device, client version, and node name for faster diagnosis.
Use auto route selection. The client checks latency and load, then recommends a route for your current network.
Yes. Sign in with the same Mogu VPN account and your subscription benefits are shared across supported platforms.
You can buy a temporary traffic top-up or upgrade to a plan with more capacity from the account center.